Return Eligibility

We want you to be completely satisfied with your purchase.

You may request a return within 7 days of receiving your order if:

  • The product is damaged
  • The product received is incorrect
  • The product has a manufacturing defect

Non-Returnable Items

For hygiene and safety reasons, the following products cannot be returned once opened or used:

  • Pillows
  • Pillow Covers
  • Towels
  • Bath Mats
  • Bedding products that have been used, washed, or altered

Return Conditions

Returned items must:

  • Be unused
  • Be in original packaging
  • Include all tags and accessories
  • Be in resalable condition

Returns that do not meet these conditions may be rejected.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Order number
  • Photos of the product
  • Photos of packaging (if applicable)

Refund Process

Once the returned product is inspected and approved:

  • Refunds will be processed within 7–10 business days
  • Refunds will be credited to the original payment method

Shipping Charges

  • Original shipping charges are non-refundable unless the return is due to our error.
  • Return shipping costs may be borne by the customer unless the item received is defective or incorrect.

Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For return and refund requests:

Email: info@comfortbedlinen.com

Business Name: Comfort Bed Linen